Heavy snow paralyzes Istanbul airports and national carrier 土耳其航空公司 canceled more than 650 flights. Turkish Airlines is a member of Star Alliance.
It appears this usually great airline is clearly not equipped to handle an emergency situation.
成千上万的滞留乘客再次感到被土耳其航空公司孤立。
The award winning 4-star airline with a mostly great reputation seems to be failing again. This time due to bad weather and snow storms in Istanbul
周日有数百个航班被取消，但土耳其航空公司仍在销售被取消航班的机票。
沮丧的乘客无法找到航空公司的任何人，为他们的滞留状态找到解决方案。
以下是在 Twitter 上发布的一些问题和评论：
@TurkishAirlines- If you’ve had flights fly out today to Istanbul why haven’t you rebooked me? My flight was on 7/1/17 which got canceled.
@TurkishAirlines- Wish you the best. I talked to the hotel here and they said passengers are finding their own way home since TA is not doing anything.
@TurkishAirlines- It is being told that Turkish Airlines does not have a pilot to fly TK 720 today.
@TurkishAirlines flight tk1857 to Madrid tomorrow was canceled. still no new flight. How to proceed?
